Exchange & Return Policy
The return/replacement/refund policy is customer friendly so
that you will feel more comfortable in making online buying decision.
a. Only unused merchandise will be eligible for return
within 10 days from the date of receipt. No return/refund/replacement on SALE
b. You can return the merchandise either at our store or
c. By store: If you wish to get a replacement (style or
size), the same will be allowed provided the store has the product you are
looking for as a replacement. If the replacement is not available, the store
will issue a Credit Note to enable you to seek replacement at a later date from
any of the BALUJAS stores.
d. By courier: If you prefer to return/replace the
merchandise by courier send us a mail at balujas.net specifying the reason for
return/replacement. Please mention your order number, date of purchase and mode
Please return to us the unused merchandise in original
packing (Same box in which the merchandise was sent to you) for inspection.
Replacement, if available will be couriered to you or a credit note will be
available for unhampered products. In case you wish to return the product, the
amount excluding the bank charges will be returned on approval from our Quality
BALUJAS will bear the cost of transferring back the
product. However you will have to bear the cost of sending the product to us.